Managed Service Agreements
Our goal is to do everything we can to make sure we give you reliable, cost effective, fast and most of all worry-free IT Support, so you can focus on what you do best.
We cover the following:
Nelson Based Helpdesk - A friendly IT Helpdesk for all remote support at your service.
Monitoring - 24/7 Monitoring of your IT and Cloud Infrastructure
IT Planning - Regular IT catch-up on budgets/planning.
Vendor Management - we deal with your other IT vendors on your behalf.
Fixed Costs – all for the one fixed monthly price.
You get the following:
IT systems allowing for better productivity.
Fixed monthly costs, allowing for easy budgeting.
Regular reporting so you know what’s happening.
Reduced downtime with proactive monitoring and maintenance.
Peace of mind.
We invest in automation and better systems so our goals and yours align with minimum down time for your staff and less time needed from ours.